privacy policy
Awaken Healing Collective values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect personal information such as your name, email address, phone number, and any other details you provide through contact forms, appointment requests, or newsletter sign-ups. We also collect limited data automatically through cookies, such as your IP address and browser type, to enhance website performance and security.
How We Use Your Information
The information you share with us is used solely to:
Respond to inquiries
Schedule appointments
Provide services and support
Improve website performance
Send newsletters or practice updates (if opted-in)
We do not sell, rent, or share your personal information with third parties without your consent, except when required by law.
Client Confidentiality and HIPAA Compliance
Awaken Healing Collective is a mental health practice committed to maintaining the privacy and confidentiality of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
All therapy-related scheduling, documentation, billing, and communication are managed securely through TherapyNotes, a HIPAA-compliant electronic health record (EHR) platform. TherapyNotes utilizes industry-standard encryption and security protocols to protect your personal health information (PHI).
Please avoid sending sensitive health information through general email or website contact forms. Once you’re an established client, all secure communication will be conducted through the TherapyNotes Client Portal.
Cookies and Analytics
Our website may use cookies or similar technologies and analytics tools (such as Google Analytics) to track anonymous data and improve user experience. These tools collect non-identifying information such as site usage patterns and page views. You can disable cookies in your browser settings at any time.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before sharing any information.
Your Rights
You have the right to request access to, correct, or delete the personal information we hold about you. If you are a client, you may also request access to your health records through our TherapyNotes Client Portal. To exercise any of these rights, please contact us directly.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Awaken Healing Collective
225 S. Main St Royal Oak Suite 200, Royal Oak, MI 48067
Effective Date: 01/01/2025